Return Policy

At Jorakil, customer satisfaction is our priority.

Return Period

Items may be returned within 30 days after delivery.

Return Eligibility

To qualify for a return:

• Items must be unused and unworn

• Items must be in their original packaging

• Proof of purchase is required

Returns that do not meet these conditions may not be accepted.

Non-Returnable Items

• Final sale items

• Gift cards

• Products damaged due to misuse or improper care

Return Process

Before returning any item, please contact us first:

📧 soft6688993@outlook.com

Please include:

• Order number

• Reason for the return

• Photos if the item is damaged, defective, or incorrect

Returns sent without prior authorization may not be accepted.

Refunds

Once your returned item has been received and inspected:

• Refunds will be issued to the original payment method

• Processing time: 5–10 business days

• Original shipping fees are non-refundable unless the return is due to our error